Privacy Policy

PRIVACY POLICY

 

PLEASE READ THIS PRIVACY POLICY (THIS “PRIVACY POLICY”) CAREFULLY BEFORE USING THIS WEBSITE, APPLICATION OR ANY OTHER FUELDING, INC’S PRODCUT OR SERVICE.

 

Fuelding, Inc. (“The Company”, “us”, “we”, or “our”) is committed to respecting your privacy. This privacy policy describes how we and some of the companies we work with collect, use, share, and protect information in connection with our websites, portals, mobile apps, and other online applications (collectively, the "Website"), and your choices and rights regarding the collection and use of your information. This Privacy Policy is incorporated into the Service Agreement. Your use of this website signifies your agreement to our Privacy Policy. We collect, maintain, use, and share information about you, as described in this Privacy Policy, only where we reasonably believe that it will help administer our business or provide services and other opportunities to you. We do not sell or share your personal information to list brokers, marketing firms or to other third parties for their own marketing purposes.

 

WHEN YOU ACCESS THIS WEBSITE YOUR DATA WILL BE PROCESSED AND STORED IN THE UNITED STATES. IF YOU DO NOT AGREE WITH THIS TRANSFER, PLEASE STOP ALL USE OF THIS WEBSITE.

 

If you have any questions or comments about this privacy policy, the ways in which we collect and use the information described below, or your choices and rights regarding such use, please do not hesitate to contact us:

 

Phone: 833-383-5346

Email: service@fuelding.com

 

 

Information we collect

 

For you to access certain services that we offer through the website, we may require you to provide us with information that can identify you or a representative of your company as an individual ("Personally Identifiable Information") Personally identifiable information includes, but is not limited to first and last name, physical street address, city, state, zip code, phone number, email address, and DOT number. We collect both Personally Identifiable information as well as other information from a variety of sources, including:

 

  • Directly from account applications, questionnaires and other materials submitted to us;
  • From transactions in which we and clients or potential clients are involved;
  • From click stream activity on our website(s) (including the use of "cookies" and or "web beacons," as discussed below);
  • From use of the Company mobile applications including username and/or passwords for such applications, IP addresses, mobile device numbers, and mobile device locations, and
  • From a variety of third-party sources.

 

Use of Personally identifiable information

 

Information disclosed through your use of the website may be used for our operations, such as identifying industry trends, to provide you with information regarding our services, or to provide you such services. Beyond communications required as part of our service to you, you will occasionally receive information from us on products, services or special deals. We may also send you a newsletter via email or fax. If you no longer wish to receive our email newsletter or promotional email, fax, or Short Message Service text messages, you may indicate such wish by contacting us via email at fueldingservice@XXXX.com or by contacting us at 844xxxxxxx.

 

Use of Anonymous Information

 

Through the combination of internal tracking code as well as cookies, we track the following categories of information when you enter the website: (1) IP addresses, (2) domain sewers, (3) types of computers used to access the website, and (4) types of web browsers (collectively "Anonymous information"). Anonymous information does not include Personally Identifiable Information.  A "cookie" is a small text file stored on your computer or other electronic device by a web server and which is acknowledged by your web browser, "Web beacons" are transparent electronic images placed in the web code, also called "clear GIFs" or "Web bugs," We use the Anonymous Information collected through cookies and web beacons for a variety of purposes, including, but not limited to, the following:

 

  • We use the personal information you provide through the Website for the purposes for which such information was provided.
  • To create, maintain, customize, and secure your account with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
  • To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information or as otherwise set forth in this privacy policy.

We may also use cookie data (alone or in combination with other information, including personal information) to maintain and improve our Website, verify and authenticate Website users, prevent fraud and secure our Website and databases, process payments, facilitate product and service delivery, remember and analyze user preferences and interests, track and measure Website performance and effectiveness, develop and improve our products and services, deliver ads relevant to user interests or based on user location, demographics or device characteristics, and for any other purpose described under Use of Information or Use of Cookies and Similar Technologies.

 

Use of Cookies and Similar Technologies

Types of Cookies and Similar Technologies

Our Website and ads use cookies and similar technologies to collect and store certain log data and cookie data when you visit or interact with our Website or ads in order to identify your browser or device and enable certain features and functionality. These technologies include the following:

  • Cookies. Cookies are small text files that are sent to and stored by your browser when you visit or interact with our Website and ads. These cookies are then sent back to party that served the cookie unchanged each time you visit or interact with the Website or ads (which includes our ads on third-party sites) in order for the party that served the cookie to recognize your browser or device. Cookies are either first-party cookies or third-party cookies. " First-party cookies" are sent to your browser by the party that operates the site you are visiting (for example, cookies served by Sunoco when you visit the Website). "Third-party cookies" are sent to your browser by any party other than the party that operates the site you are visiting (for example, cookies sent by our online partners, such as Google Analytics, when you visit the Website). Further, when we use cookies, we may use "session" cookies (that last until you close your browser) or " persistent" cookies (that last until you or your browser delete them). Some of the cookies we use on the Website and our ads may be associated with your personal information (such as your email address) and other cookies are not.
  • Software Development Kits. Software development kits (also called SDKs) function like third-party cookies and pixel tags, but operate in the mobile app environment where cookies and pixel tags cannot function as effectively. Instead of using cookies and pixels tags, we may install pieces of code (the SDK) provided by our online partners (such as advertising companies, ad networks, and analytics providers) in our mobile apps in order for these online partners to monitor and analyze the use and performance of our Website and ads.
  • Pixel Tags. Pixel tags (also known as web beacons) are small blocks of code installed on our Website which enable our online partners to serve cookies when you visit our Website and are generally used in combination with cookies to track activity user on our Website, receive relevant log data and cookie data, and perform other activities relating to the monitoring and analysis of the use and performance of the Website and our ads.
  • Statistical Identifiers. Statistical identifiers refers to identifiers created using certain device information and log data. Collectively, this information makes your browser or device sufficiently distinct for a server or similar system to reasonably determine that it is encountering the same browser or device over time. Statistical identifiers enable us and our partners to uniquely identify your browser or device for the same purposes as cookies. Statistical identifiers may be associated with your personal information (such as your email address).

Use of Cookies and Similar Technologies by Our Online Partners

We may use vendors and other online partners to perform some of the activities described above, including to provide audience measurement and analytics services, to serve ads on our behalf on our Website and on third-party sites, and to track and report on the performance of such ads. These online partners may use third-party cookies and similar technologies to collect and store certain device information, log data, cookie data and other information when you visit or interact with our Website or ads and other unaffiliated sites in order to identify your browser or device and provide their respective services. Further, these online partners may combine data collected on our Website with information collected on unaffiliated sites or with any other data maintained by these online partners. Their use of data collected on our Website and third-party sites will be subject to their own terms of use and privacy policies.

For example, we may use third-party cookies to deliver our ads on third-party websites through a common form of online advertising known as "retargeting." Retargeting works by serving ads on one website based on an individual’s activities on a different website (for example, if you view an product or service on our Website, you may later see ads for our products and services when you visit a third-party website). To do this, we allow our online partners (such as Google or other ad network vendors) to serve their own third-party cookies when users visit our Website, allowing these online partners to recognize users who have previously visited our Website. When these users visit a third-party website that includes features provided by our online partners (for example, where our online partners have purchased ad space), our online partners can recognize the users’ interest in our products and services and deliver one of our ads on the third-party website.

Your Cookie Choices

Most web browsers are set to accept cookies by default. However, in addition to the specific opt-out mechanisms described above, you can typically choose to set your browser to remove or reject browser cookies. To do so, please follow the instructions provided by your browser which are usually located within the "Help" or "Preferences" menu. Removing or rejecting browser cookies does not necessarily affect third-party Flash cookies (see "local storage" above) which may be used by us or our partners in connection with our online services.

If you would like to prohibit us and our approved partners from using cookies and other identification technologies on mobile applications, please visit your "settings" options on your mobile device to find the appropriate restrictions.

BY CONTINUING TO VISIT OR INTERACT WITH OUR WEBSITE, YOU CONSENT TO THE USE OF COOKIES AND SIMILAR TECHNOLOGIES AS DESCRIBED IN THIS PRIVACY NOTICE.

Social Plugins

This Website may use social plugins (for example, the Facebook "Like" button or "Share to Twitter" button) to enable you to easily share information with others. When you visit our Website, the operator of the social plugin may be able to place a cookie on your browser or device, enabling that operator to recognize users who have previously visited our Website. If you have previously logged into the associated social media website (for example, Facebook or Twitter) before visiting our Website, the social plugin allows that social media website to receive information about your visit to particular pages on our Website. The social plugin may collect this information for any such users who have logged into social networks, whether or not they specifically interact with the plugin on our Website (for example, by clicking "Like" or "Share"). The social plugin may also allow the social media website to share information about your activities on our Website with other users of their social media website. For further details about the information shared via a particular social media plugin, you should refer to that social media site’s privacy policies and terms of use.

Do Not Track (DNT)

Some web browsers may transmit "do-not-track" signals to websites with which the browser communicates. Our online services do not currently respond to these "do-not-track" signals.

Disclosure of information

 

There are some disclosures to third parties that we must make, such as disclosures necessary to effect, administer or enforce a requested transaction, to companies that perform services for us or to prevent fraud. Those disclosures may consist of the following:

 

  • Financial background information describing a person's financial status;
  • Personally Identifiable Information, such as name, address and mobile device location data;
  • Transaction information, such as account activity, debit activity or credit activity; and
  • Other information relating to financial matters.

 

We may disclose any information we collect to:

 

  • Our affiliates, subsidiaries, or divisions and with their respective officers, directors, employees, accountants, attorneys, and agents;
  • Companies that process transactions or provide other services for us;
  • Financial institutions, such as banks; and
  • Government agencies,

 

The Company is located in the United States and its service providers may be located in the United States or elsewhere, Therefore, please be aware that your information may be transferred to, stored, and processed in the United States or in other jurisdictions, and that the governments, government agencies, courts, or law enforcement agencies in those jurisdictions may be able to obtain disclosure of that information through those jurisdictions’ laws. By using our services, you understand and consent your information being transferred to our facilities and those third parties with whom the Company shares it as described in this Privacy Policy. In addition, under federal law we are permitted to disclose confidential information to certain recipients, such as credit reporting companies.

 

Employee, Vendor and Contractor Access to Information

 

We limit access to confidential information to employees of ours who need it to fulfill their business responsibilities. Employees must adhere to our privacy policies. Employees violating these policies may be subject to disciplinary action, up to and including dismissal. Vendors and other outside contractors we engage are subject to our contractual requirements to ensure that sensitive confidential information is safeguarded.

 

It the assets related to our website are acquired by another company; that company will possess the Personally Identifiable information collected by us and it will assume the rights and obligations regarding your Personally Identifiable information as described in this Privacy Policy.

 

We Use Appropriate Security Safeguards

 

Security is a priority at the Company. We employ appropriate measures to protect confidential information that you provide against unauthorized access disclosure; alteration or destruction. These may include, among others, encryption, physical access security and other appropriate technologies. We continually review and enhance our security systems, as necessary. We will have no liability however to you or to any third-party arising out of any such loss, misuse destruction, or alternation.

 

We Maintain Procedures to Assure the Quality of information

 

We also employ appropriate measures to assure the quality of information we collect. You may dispute or correct any erroneous or out of date information. You can correct factual errors in your Personally Identifiable information by sending us a written request that credibly shows error. Call us at 1-844-xxx-xxxx for details. We reserve the right to independently verify claims made. To protect your privacy and security, we also will take reasonable steps to verify your identity before making corrections. We reserve the right to assess a service charge for providing you with any information in connection with your request.

 

Children

 

Our Website is not intended for children. We do not knowingly collect any personal information from children under 13-years old. However, if the parent or the guardian of a child under 13 years old believes that the child has provided us with personal information, the parent or guardian of that child should contact us at the information provided above to request the information’s deletion. Anyone under 13 years old should seek their parent’s or guardian’s permission prior to using the Website or disclosing any personal information to us.

 

Third-Party Links

 

This privacy notice only applies to a Fuelding, Inc. Website that links to this privacy notice. However, our Website may contain links to third-party sites or services. We do not endorse and are not responsible for the content of third-party websites or resources, and our privacy notice does not apply to any sites that are not controlled by Fuelding, Inc., even if you access such sites via a link on our Website. You should review the privacy policies and terms of use of any third-party site before providing any information.

 

We Hold Ourselves Accountable to Our Privacy Policy

 

If you have any questions or comments about our Privacy Policy or for some reason believe we have not adhered to it, please contact us at 1-833-383-5346.

 

We reserve the right to amend or modify our Privacy Policy from time to lime. We urge you to review this Privacy Policy whenever you visit our website in order to obtain the most current version.

 

SMS Privacy Policy


Effective Date: Jan 18, 2024
Fuelding ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information, particularly regarding your consent to receive SMS communications.

1. What Personal Information We Collect
We may collect the following types of personal information when you interact with our website or services:
Full name
Email address
Phone number (including mobile numbers used for SMS)
Mailing address
Records of your interactions with us (e.g., messages, form submissions)
Website usage data (via cookies or analytics tools)
Any other information you voluntarily provide

2. How We Use Your Personal Information
We use your personal information for purposes such as:
Providing and improving our services
Responding to your inquiries and providing customer support
Sending transactional or promotional communications (with your consent)
Notifying you of policy or service updates
Complying with legal obligations

3. Who We Share Your Information With
We do not sell or rent your personal information. We may share your data only in the following circumstances:
With trusted third-party service providers as necessary to operate our services (e.g., SMS delivery platforms, payment processors)
When required by law, court order, or regulatory authority
To protect our rights, property, or the safety of others

4. SMS Consent
If you opt in to receive SMS messages from us, we may use your mobile number to send updates, promotions, or service-related messages.
SMS consent is not shared with third parties or affiliates for marketing purposes.
You may opt out at any time by replying “STOP” to any SMS we send.

5. Your Rights
You have the right to access, correct, or delete your personal information, or to restrict how we process it. To exercise your rights, please contact us at: [Insert contact info or email].

6. Access to This Policy
We make this Privacy Policy easily accessible by:
Including a link to it near all consent language on our web forms
Placing a persistent link to the policy in the footer of every page on our website
We may update this policy from time to time. The latest version will always be available on this page, and changes take effect immediately upon posting.

7. Disclaimer
We take reasonable precautions to protect your personal data. However:
Data transmission over the internet is never 100% secure.
We cannot guarantee absolute security during transmission or storage.
We are not liable for any unauthorized access, hacking, or data breaches beyond our reasonable control.
By using our website and providing your information, you acknowledge and accept these risks.

 

 

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes